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Wednesday, March 17, 2004 (PST) - The Darker Side of Knowledge Management
speaker: Professor Frank Land - LSE

This lecture traces the evolution of the concepts behind knowledge management, contrasts this with the actual practice and highlights the ethical problems that the development of ever more efficient tools for the dissemination of ‘knowledge’ poses for the systems designer



Knowledge Management is widely regarded as the way an enterprise can leverage the know how of its employees, trading partners, and outside experts for the benefit of the enterprise (Chun Wei Choo, 1998, Bellaver & Lusa, 2001, Ackerman et al, 2003). Indeed some its advocates regard knowledge management as the essential tool for success in the highly competitive world of the global economy. Further, it is argued, the management, and with it the sharing of knowledge, not only enhances the enterprises ability to compete by increasing the competence of its employees also enriches the welfare of all those who are able to engage in the process. Hence, for those involved it is a win win game.

The advocates fall into two groups - those who focus on technology as the mechanism for managing and sharing knowledge, and those who place a greater an emphasis on human relations, on conversation and on the elicitation of tacit knowledge.  But both groups appear to share the assumption that knowledge management is beneficial, and that in some senses the knowledge which is managed and shared is equivalent to the ‘truth’.

Hogg / CG79 Lecture Theatre
Westminster Business School, Marylebone Road
(opp. Baker Street tube)
Time: 6pm - 7.30pm
Cost: Free.  All welcome!



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